For Immediate Release
January 12, 2015
Contact: Nicole Lesson
Miami Lakes, FL - As part of an ongoing effort to become the model for transparency in government, the Town of Miami Lakes recently released its Fourth Quarter Performance Report for July to September 2014.
This report provides a narrative for individual performance areas and shares information on departmental goals and successes. All graphs in the report are demonstrated on a fiscal-year basis and most data is shown cumulatively.
"Performance measures are effective and reliable ways to assess the efficiency and effectiveness of the Town’s service delivery as well as our responsibility to be good stewards of our resident’s tax dollars,” Town Manager Alex Rey said. “The Town takes pride in being accountable and accessible to the public we serve and publishing the Performance Report reflects that.”
The Performance Report is published quarterly and can be found at www.miamilakes-fl.gov/manager on the Town’s website “Office of the Manager” page.
Report highlights include:
• Eleven new measures were added this fiscal year
• Second lowest crime rate year and average police response time at 5:50 (best annual average over last 4 fiscal years)
• $1,038,563 collected in grants (overwhelmingly surpassed the Town’s goal of $168,750). Funds went to: Art Collaborate Projects ($5,000); State Road 826 Beautification Project ($100,000); School Resource Officer for Police Operations ($3,694); West Lakes Drainage Improvements Phase A-2 ($300,000); Transportation Planning Study to Improve Traffic Circulation ($32,000); and Flood Mitigation Assistance (FMA) ($597,869)
• Increased ridership for all bus routes by approximately 7,800 riders; made upgrades to both Miami Lakes Moover circulator buses and the on-demand bus; created Android and iOS mobile applications and Trolley tracker; and added other public facing technologies and systems to provide staff with better management information.