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Complaints

The Code Compliance Department accepts complaints in the following ways:

  • Via the Town's Mobile App "Lakes Life Mobile"
  • Via the desktop version of Lakes Life Mobile 
  • Telephone (direct dial 305-512-7130 (Monday-Friday) (Weekend 305-364-6100 Extension#1108)
  • Fax
  • Walk-ins (ATTACH REQUEST FOR ACTION FORM HERE IN CASE THEY WISH TO VISIT OFFICE)
  • E-mail
  • Standard Mail

The Code Compliance Department takes all citizen concerns seriously. Complaints may remain anonymous IF requested.  Because all information that is received is a public record under Chapter 119 of the Florida Statues, if you wish your complaint to remain anonymous, you should refrain from providing any contact information (Please note: if this circumstance applies, the Officer will not have the ability to contact you and therefore any updates to this complaint will require a follow-up call to the Officer for updates). 

If contact information is provided, the Code Compliance staff will be able to contact you with any questions and/or updates that may aid in a more efficient outcome and will allow the Officer to address certain conditions that otherwise may not have a more efficient resolution.